Last updated: [Insert date]

 

At SAF Abaya, we respect your privacy and want you to understand how your personal information is collected and used when you visit our website, contact us or place an order. This Privacy Policy explains what information we may collect, why we use it, who we may share it with and the choices available to you.

 

Who We Are

SAF Abaya is an online modest fashion store serving customers in the UK.

For questions about this Privacy Policy or your personal information, please contact us:

Business name: SAF Abaya
Email: [Your customer service email]
Address: [Your business or correspondence address]

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Information We May Collect

Depending on how you use our website, we may collect information such as:

Your name

Email address

Telephone number

Billing and delivery address

Order and purchase details

Information you provide when contacting customer support

Website usage and device information

Marketing preferences

Cookie and consent preferences

 

Payment information may be processed securely by the payment provider available at checkout. We do not need to receive or store your full card details ourselves where payment information is handled directly by that provider.

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How We Use Your Information

We may use personal information to:

Process and manage your orders

Arrange payment and delivery

Send order confirmations and service updates

Respond to questions or customer support requests

Manage returns, refunds or other order issues

Keep our website secure and prevent misuse or fraud

Improve our products, website and customer experience

Meet legal, tax and accounting requirements

Send marketing messages where you have agreed to receive them

We only use personal information where we have a lawful reason to do so.

Our Lawful Reasons for Using Personal Information

 

Depending on the situation, we may rely on:

 

Contract
When we need your information to process an order, arrange delivery or provide a service you have requested.

 

Legal obligation
When we need to keep or use information to meet legal, accounting or tax requirements.

 

Legitimate interests
When reasonably necessary to operate and protect our business, improve our services, prevent fraud or provide customer support, provided your rights and interests are respected.

 

Consent
Where you have chosen to receive marketing communications or agreed to certain optional cookies or technologies.
You can withdraw your consent where applicable.

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How We Share Personal Information

We do not sell your personal information.

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We may share necessary information with trusted service providers that help us operate our online store, including:

 

Our website platform, Wix

Payment service providers

Delivery and courier companies

Email and customer communication services

Website hosting and technical service providers

Analytics or marketing services where enabled

Professional advisers or authorities where required by law

These organisations should only receive the information needed to provide their service or meet applicable legal requirements.

 

Payments

Payments made through our website are processed using the payment options available at checkout.

Your payment provider may collect information required to complete the transaction and will handle that information according to its own privacy and security practices.

 

Delivery

When you place an order, we may provide your name, delivery address, contact details and necessary order information to the courier or delivery company responsible for delivering your parcel.

 

Marketing Emails
If you choose to join our mailing list, we may send you information about new arrivals, collections, offers or other SAF Abaya updates.
You can unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us.
Unsubscribing from marketing messages will not stop essential emails relating to an order you have placed.

 

Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website work properly, remember preferences, support shopping features, understand website performance and, where permitted, support analytics or marketing.

Some cookies are necessary for functions such as security, checkout and remembering items in your shopping bag.
Where consent is required, optional cookies should only be used after you make your choice through our cookie banner or cookie settings.
You can change your cookie preferences using the available cookie settings on our website.

 

How Long We Keep Your Information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected.
Some information relating to orders, payments and business transactions may need to be retained for longer where required for legal, accounting, tax, fraud

prevention or dispute purposes.

 

When information is no longer required, we may securely delete or anonymise it.

International Data Processing

Some of the companies that provide technology, website, payment or other services to us may process information outside the UK.

Where this happens, personal information should be handled using appropriate legal protections and safeguards required under applicable data protection law.

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Keeping Your Information Secure

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Our website also uses third-party technology and service providers that maintain their own security measures.

No online service can guarantee absolute security, but we aim to use appropriate measures for the type of information being handled.

 

Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Ask for a copy of personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete certain personal information

Ask us to restrict how certain information is used

Object to certain uses of your information

Request transfer of certain information where applicable

Withdraw consent where processing is based on consent

If you would like to exercise a privacy right, contact us using the details provided in this policy.

We may need to confirm your identity before completing certain requests.

 

Complaints
If you have a concern about how we use your personal information, please contact us first so we can try to resolve the matter.
You also have the right to raise a data protection complaint with the Information Commissioner's Office, the UK's data protection regulator.

 

Third Party Websites
Our website may contain links to other websites or services.
We are not responsible for the privacy practices of third-party websites. Please review their privacy information before providing personal details to them.

 

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, business practices or legal requirements change.

The latest version will be published on this page with the updated date shown at the top.

 

Contact SAF Abaya

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: [Your email address]
Business: SAF Abaya
Address: [Your business or correspondence address]